myVW® (All vehicles and EV)
All things VW. All in one place.
Gas Powered Vehicles
The myVW mobile app puts essential tools and information at your fingertips. Plus, get remote access features1 and more when you activate VW Car-Net®
Enjoy features such as:
- Service reminders,3 scheduling, and history4
- Vehicle maintenance schedules
- Roadside assistance requests5
- Remote start6 and lock/unlock7
- Vehicle alerts8
- Last parked location9
- Parking info10
App features:
Remote commands1
Control your car when you’re next to it or miles away. Remote start6 the engine (if equipped), lock and unlock the doors,7, honk the horn, flash the lights, and more—right from the myVW app. Plus, you can sync your app with your Alexa to simply enable remote voice commands at home (all features requires VW Car-Net® activation2).
Service reminders3 and scheduling
Wondering when you need to service your vehicle? Save that mental energy for other items on your to-do list. We’ll give you a heads up when it’s time to service your vehicle—making it easy for you to schedule a service appointment with your preferred dealer.
Service history4
No need to hang on to those repair records. With myVW, you’ll always know what maintenance and repairs have been done on your vehicle as long as it was at a Volkswagen dealership. We automatically log every service visit for you in myVW—with dates, locations, and key services performed.
Roadside assistance requests5
We won’t leave you stuck on the side of the road. Whether you run out of gas, have a flat tire, or are faced with a dead battery, you can use myVW to request Volkswagen Roadside Assistance. A battery jump, tire change, or tow is just a few taps away.
Vehicle alerts8
Help keep tabs on your car when others take it for a drive, with custom boundary, speed, curfew, and even valet alerts (requires VW Car-Net activation).
Last parked location9
Forgot exactly where you parked? No need to wander around the parking lot. Use your myVW app to find your car—wherever you left it (requires VW Car-Net activation).
Parking info10
You can find a parking space more easily with Parkopedia®. The popular off-street parking app’s information is integrated directly into your myVW app (requires VW Car-Net activation).
Enrollment instructions
If your dealer initiated your enrollment, you’ll receive:
- A text message with a link to accept the Terms of Service
- An email with a link to create your Volkswagen ID password
Click on each of the above and follow the steps to accept the Terms of Service and create your password, then:
- Download the myVW app from your app store
- Log in with your email address and password
- Set up your account and preferences
- Your Volkswagen should show up automatically
- Create a four-digit PIN
- Activate Volkswagen Car-Net to enjoy remote features1, such as remote start, remote lock/unlock, and last parked location
- Start enjoying myVW
If your dealer did not initiate your enrollment:
- Download the myVW app from your app store
- Click “Sign up” and enter your email address and a password
- Once you accept the Volkswagen ID terms, you’ll get an email with a link
- Click on the email link and then follow the steps to set up your account
- If you do not see your car in the app, enter the VIN number found on the driver’s side of the dashboard—you can see it through your windshield
- The app will then ask you to either scan a QR code or enter a registration number; you can find these in your vehicle’s infotainment screen by going to Menu > Settings > VW Car-Net online services > Registration
- Create a four-digit PIN
- Activate VW Car-Net to enjoy remote features,1 such as remote start, remote lock/unlock, and last parked location
- Start enjoying myVW
Electric Vehicles
The myVW mobile app puts essential tools and information at your fingertips. Plus, get remote access features1 and more when you activate VW Car-Net®.
Enjoy features such as:
- Service reminders,3, scheduling, and history4
- Vehicle maintenance schedules
- Roadside assistance requests5
- Remote battery charging
- Remote climate controls
- Charging station locator
App features:
Remote climate controls
Use climate control settings to set your desired temperature to heat or cool your vehicle before driving (requires VW Car-Net® activation1).
Charging station locator
Search for charging stations nearby—whether you’re out and about or en route to a new destination.
Service reminders and scheduling
Wondering when you need to service your vehicle? Save that mental energy for other items on your to-do list. We’ll give you a heads up when it’s time for maintenance—making it easy for you to schedule a service appointment with your preferred dealer.3
Service history
No need to hang on to those repair records. With myVW, you’ll always know what maintenance and repairs have been done on your vehicle as long as it was at a Volkswagen dealership. We automatically log every service visit for you in myVW—with dates, locations, and key services performed.4
Roadside assistance requests
We won’t leave you stuck on the side of the road. Whether you run out of gas, have a flat tire, or are faced with a dead battery, you can use myVW to request Volkswagen Roadside Assistance. A battery jump, tire change, or tow is just a few taps away.5
Enrollment instructions
If your dealer initiated your enrollment, you’ll receive:
- A text message with a link to accept the Terms of Service
- An email with a link to create your Volkswagen ID password
- Click on each of the above and follow the steps to accept the Terms of Service and create your password, then:
- Download the myVW app from your app store
- Log in with your email address and password
- Set up your account and preferences
- Your Volkswagen should show up automatically
- Create a four-digit PIN
- Activate Volkswagen Car-Net to enjoy remote features1, such as remote start, remote lock/unlock, and last parked location
- Start enjoying myVW
If your dealer did not initiate your enrollment:
- Download the myVW app from your app store
- Click “Sign up” and enter your email address and a password
- Once you accept the Volkswagen ID terms, you’ll get an email with a link
- Click on the email link and then follow the steps to set up your account
- If you do not see your car in the app, enter the VIN number found on the driver’s side of the dashboard—you can see it through your windshield
- The app will then ask you to either scan a QR code or enter a registration number; you can find these in your vehicle’s infotainment screen by going to Menu > Settings > VW Car-Net online services > Registration
- Create a four-digit PIN
- Activate VW Car-Net to enjoy remote features,1 such as remote start, remote lock/unlock, and last parked location
- Start enjoying myVW
Gas Disclaimers
1. Available on most MY20 and newer vehicles. Always pay careful attention to the road and do not drive while distracted. Certain services require trial or paid subscriptions, which may have their own terms and conditions. Remote features require activation of VW Car-Net, a VW ID, a myVW account, cellular connectivity, network compatible hardware, availability of vehicle GPS signal, and acceptance of Terms of Service. Not all services and features are available on all vehicles and some features may require the most recent software update. Standard text and data rates may apply for app and web features. See Terms of Service, Privacy Statement, and other important information at www.vw.com/carnet.
2. Requires myVW Mobile App and compatible factory-installed or dealer-installed remote start feature. See Owner’s Manual for further details and important warnings about the keyless ignition feature. Do not leave vehicle unattended with the engine running, particularly in enclosed spaces, and consult local laws for any limitations on use. Standard text and data rates may apply
3.Standard text and data rates may apply. See Owner’s Manual for further details and important warnings about locking and unlocking your vehicle remotely.
4. Standard text and data rates may apply.
5.Do not use feature to locate stolen vehicle. Standard data rates may apply.
6. Requires parking facility participation. Volkswagen not responsible for accuracy of pricing & payment options, hours of operation, and features. See parkopedia.com for important information and details. Standard text and data rates may apply.
Disclaimers:
1 Connected features require vehicle cellular connectivity and availability of vehicle GPS signal. Certain services may collect location information; some services require a trial or paid subscription. All new, unused vehicles include five years of complimentary remote features from Volkswagen Car-Net. Certified Pre-Owned vehicles are entitled to any remaining time in the five years, based on the original sale date. Always pay careful attention to the road, and do not drive while distracted. Standard data and text rates may apply
2 Available on most MY20 and newer vehicles. Always pay careful attention to the road and do not drive while distracted. Certain services require trial or paid subscriptions, which may have their own terms and conditions. Remote features require activation of VW Car-Net, a VW ID, a myVW account, cellular connectivity, network compatible hardware, availability of vehicle GPS signal, and acceptance of Terms of Service. Not all services and features are available on all vehicles and some features may require the most recent software update. Standard text and data rates may apply for app and web features. See Terms of Service, Privacy Statement, and other important information at vw.com/carnet.
3 Volkswagen highly recommends that a maintenance service be performed every 10,000 miles or 12 months, whichever occurs first. Actual recommended service intervals and scheduled maintenance services vary based on vehicle model, model year, and mileage. See your Volkswagen dealer, warranty & maintenance booklet, and/or VW Care Terms and Conditions for details.
4 Service history is available as long as work was performed after January 2014 at a participating Volkswagen dealership.
5 Roadside Assistance is provided by a third party and is included with most new vehicles for 3 years or 36,000 miles (whichever occurs first). See owner’s literature or dealer for limitations and details.
